Webots

Webots

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Jekaterina Novikova's picture
5 years 5 months ago
 

My webots licence is gong to expire in 8 days.. Should I do something myself to prolong it or it will be done automatically?


Olivier Michel's picture
5 years 5 months ago
 

Hi Jekaterina,

We are going to extend all the licenses very soon. In the meanwhile, I will extend the licenses of the people who posted in this group (including you).

-Olivier


Jekaterina Novikova's picture
5 years 5 months ago
 

Thank you, Olivier!


Abishek Ramdas's picture
5 years 5 months ago
 

Hi all,
I have been trying to get the license up for webots. I have registered with cyberbotics.com with the same email address. When I try to follow the steps in exercise 1, I get the following error : This user has no license rights, purchase a webots license and configure your user account. I was also asked to contact the system admin.

Kindly let me know what I need to do.

Thanks,
Abishek


Olivier Michel's picture
5 years 5 months ago
 

Yes, you need to log in to your Webots account at http://www.cyberbotics.com/my_account/login and enable your 30 days trial license of Webots in your profile. Then, it should work.

-Olivier


Bekir Tufan Alper's picture
5 years 5 months ago
 

Hello everyone,

I'm having trouble about activating my webots account. I have done everything illustrated in the exerise1 sheet, however when I go to Tools/Preferences and even if I use the same e-mail address and password with Shangai website and Cyberbotics website, I face with an error like that:
"Cannot connect the license server at:
http://www.cyberbotics.com.
License server unreachable from your location. Please check your network configuration and login account details."
If you know the solution to that error, please let me know.
Thank you.


Olivier Michel's picture
5 years 5 months ago
 

Hi,

Please check the following:
1) You need to have an active Internet connection and should be able to reach www.cyberbotics.com from a web browser.
2) If you access Internet through proxies, you should configure the proxy parameters in the Webots Preferences the same way they are configured in your web browser (i.e., proxy, proxy user name and proxy password).
3) You should ensure no firewall is blocking Webots to connect to the Internet.

Please let me know if that helps.

-Olivier


Magali Meier's picture
5 years 5 months ago
 

Hi Olivier,

I've got the same problem as Bekir. And I checked my internet access which is working. And as far as I know I'm not using any proxy? But where exactely can I check that? And what else could be the problem that I'm not able to register?
Thanks for your help.
Magali


Olivier Michel's picture
5 years 5 months ago
 

Hi Magali,

Your proxy configuration is available in the preferences of your web browser. With Firefox, it's in Tools/Options (or Preferences), then Advanced/Network/Connection/Settings. If a proxy is used here, please use the same in Webots (proxy URL, username and password if any). Also, ensure that no firewall is preventing Webots to connect to the web.

Let me know if that helps.

-Olivier


Magali Meier's picture
5 years 5 months ago
 

Hi Olivier,

It worked! Allthough I dind't change anything but eventually it worked! thanks for your help!
Magali


Olivier Michel's picture
5 years 5 months ago
 

Great! These are the magics of computer science... ;)

-Olivier


Tobias Klauser's picture
5 years 5 months ago
 

When making a movie using Webots (as required for certain tasks in exercise 2), make sure you don't save the movie file to a directory path containing spaces in any directory name or the file name (e.g. /Users/johndoe/ShanghAI Lectures/Movie.avi). Otherwise the file won't be correctly generated (at least it didn't here on Mac OS X).


Olivier Michel's picture
5 years 5 months ago
 

Hi Tobias,

Thanks for reporting this problem. We are going to investigate it.

-Olivier


Olivier Michel's picture
5 years 5 months ago
 

Thanks to your feedback, we fixed that problem (the fix will be available in the next version of Webots).

-Olivier


Tobias Klauser's picture
5 years 5 months ago
 

Regarding the Webots License Setup, Exercise 1, section 8 mentions we have to use our ShanghAI lecture website username and password. Does this mean we don't have to register an account with cyberbotics.com? Or do we still have to register there and then somehow "connect" the two accounts?

Thanks for the clarification.


Nathan Labhart's picture
5 years 5 months ago
 

Sorry for the confusion -- you DO have to register an account with Cyberbotics. Please use the same e-mail address as you used for the ShanghAI website.


Ivan Rygaev's picture
5 years 5 months ago
 

There is probably a mistake in the exercise 1.
It says "Activate your Webots account by the
same username and password you set in logging in _Shanghai_lecture_website_".

Shouldn't it say Cyberbotics website instead? The former did not work for me.


Nathan Labhart's picture
5 years 5 months ago
 

Maybe the wording was misleading -- it should probably read "…using the same username and password that you set when you were registering on the ShanghAI Lectures website".


Ivan Rygaev's picture
5 years 5 months ago
 

Is it really from Shanghai lectures website? Because when you register at Cyberbotics you can select a different username/password even though email is the same.

So username/password from Shanghai lectures did not work for me (it said - no such user), I changed it to the Cyberbotics one.


Nathan Labhart's picture
5 years 5 months ago
 

Hm… I guess you are right – you may be able to use different usernames or passwords for Webots and the ShanghAI site. Just make sure to use the exact same e-mail address (or else we cannot extend the licence). I'm sorry about the confusion :-)


Pablo Marín Plaza's picture
5 years 5 months ago
 

Hi Nathan

My webots licence it is near to end soon. I upload 2 pictures to see the program.

I registered with the same email. What can I do? Webots will be re-licenced alone?


Nathan Labhart's picture
5 years 5 months ago
 

Hi Pablo
please wait a few more days, as we are still expecting a few students to participate by Thursday. Then we will send the list of students to Cyberbotics to extend the licence.


Pablo Marín Plaza's picture
5 years 5 months ago
 

Ok, I need to tell you one thing, and I hope you can help me.

almost 3 weeks, I installed webots in the PC. The last week I bought one laptop and I would wish install webots better in the laptop but the lincence is only for one place :(

Is there any way to install webots in my laptop?


Nathan Labhart's picture
5 years 5 months ago
 

I thought the ShanghAI Lectures Webots registration is tied to your e-mail address. Maybe Olivier Michel from Cyberbotics can give you more information?


Olivier Michel's picture
5 years 5 months ago
 

Hi Pablo,

I just extended your license and removed your old computer from our database so that you should be able to run Webots on your new laptop until the end of December.

Please let me know if I can further help you.

-Olivier


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